Privacy Policy
Welcome to Jimale Technical Services, LLC (JTS) (“JTS”, “we”, “us”, “our”). This Privacy Policy explains how we collect, use, share, and protect personal information when you visit jts‑seattle.com (including the About, Services, and Projects pages) or otherwise interact with us.
1. Information We Collect
We may collect the following categories of information:
- Identifiers & Contact Data: name, email address, phone number, company, job title.
- Commercial/Business Context: project inquiries, service requests, communications.
- Internet/Technical Data: IP address, device and browser type, pages viewed, referring/exit pages, timestamps.
- Geolocation (approximate): inferred from IP for analytics or localization.
- User Content: messages you send via forms, email, or uploads (where enabled).
2. Sources of Information
- Directly from you via forms (e.g., Contact/Services), email, or phone.
- Automatically through cookies, analytics, and server logs.
- Service providers that support our website operations (hosting, analytics, CRM).
3. How We Use Information (Purposes & Legal Bases)
We process personal information to:
- Provide, operate, and improve the website and services.
- Respond to inquiries, proposals, and support requests.
- Analyze site traffic and performance to enhance user experience.
- Protect against, investigate, and deter fraudulent, unauthorized, or illegal activity.
- Comply with applicable laws, regulations, and legal processes.
GDPR legal bases (where applicable) include consent, performance of a contract, legitimate interests (e.g., site security and improvement), and compliance with legal obligations.
4. Sharing & Disclosure
We may share information with:
- Service providers (hosting, analytics, email/CRM, security) bound by contractual obligations.
- Authorities or legal requests where required by law.
- Business transfers in connection with mergers, acquisitions, or similar events.
- With your consent or at your direction.
We do not sell personal information for monetary consideration. If our use of certain analytics/advertising tools were deemed a “sale” or “share” under CPRA, California residents may exercise the right to opt out via the link below.
Do Not Sell or Share My Personal Information
5. Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, for legitimate business needs, and as required by law. We apply data minimization and storage limitation principles.
6. Cookies & Tracking
We use cookies and similar technologies for core functionality, performance, and analytics. You can manage preferences through your browser settings or, where available, our cookie banner.
7. Your Privacy Rights (GDPR, CCPA/CPRA & Others)
GDPR (EEA/UK)
- Access, rectification, erasure, restriction, and portability.
- Object to processing based on legitimate interests and to direct marketing.
- Withdraw consent at any time without affecting prior lawful processing.
- Lodge a complaint with your supervisory authority.
CCPA/CPRA (California)
- Right to know categories/specific pieces of personal information collected, sources, purposes, and third-party disclosures.
- Right to delete personal information (subject to exceptions).
- Right to correct inaccurate personal information.
- Right to opt out of sale/share of personal information.
- Right to non-discrimination for exercising privacy rights.
Other U.S. State Laws
Residents of states with comprehensive privacy laws (e.g., Colorado, Connecticut, Virginia, Utah) may have similar rights. We will honor applicable requests consistent with local law.
Opt-Out of Sale/Share (California)
If applicable, you can opt out of “sale”/“sharing” of personal information by emailing us at operations@jts-seattle.com with the subject line “Do Not Sell or Share My Personal Information,” or by using an in-page preference center/cookie banner where available.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us to request deletion.
9. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, including HTTPS/TLS, access controls, logging, and secure backups.
10. International Transfers
Where personal information is transferred outside the EEA/UK, we rely on appropriate safeguards such as Standard Contractual Clauses, as required by law.
11. Changes to This Policy
We may update this Policy from time to time. The updated version will be indicated by the “Last Updated” date and will be effective when posted.
12. Contact Us
Data Controller: Jimale Technical Services, LLC (JTS)
Address: [Insert Mailing Address, City, State, ZIP]
Email: operations@jts-seattle.com
Phone: [Insert Phone Number]
If you make a request, we will respond within the time frames required by applicable law. To protect your privacy, we may need to verify your identity before acting on requests.
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